Returns & Exchanges
We want you to love your Blu Dot designs, which is why we offer a 30-day return window for most items in their original packaging. If a piece isn't quite right for your space, we'll help you find a better fit or provide a refund minus shipping fees.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number and the reason for your return.
- 2.Prepare for Pickup or Shipping
Repackage the item securely in its original box; for larger furniture items, we will coordinate a specialized freight carrier to schedule a pickup time.
- 3.Inspection Process
Once your return arrives at our warehouse, our team will inspect the item to ensure it is in original, unassembled condition.
- 4.Receive Your Refund
After approval, your refund will be processed to your original payment method, typically appearing within 5 to 10 business days.